Website Terms and Conditions

1. Introduction By visiting or browsing Xidulu.com (“we,” “our,” “us”), you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and other policies displayed on this website. Any information entered on the site will be used to facilitate your reservation or payment and, where required, may be provided to third parties, such as accommodation providers, for normal operational purposes.

2. Payment Processing At the point of payment, you may be redirected to a third-party provider. As such, credit card information entered on the payment gateway is not stored on this site or Xidulu’s reservation systems.

3. Information Accuracy We endeavor to provide accurate and timely information about properties listed on Xidulu.com. However, we do not guarantee that all information is current or that the website contains all relevant details.

4. Electronic Communications By using this website, you consent to receiving communications from Xidulu electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirements that such communications be in writing.

5. Intellectual Property Rights All information, text, graphics, images, sounds, links, and software published or contained on this website are the exclusive property of Xidulu. You may not copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or services found on this site without written consent from Xidulu.

6. Third-Party Links This website may contain links to third-party websites. Xidulu does not control these websites and is not responsible for their content, policies, or practices. The inclusion of links does not imply any endorsement.

7. Security and Privacy Customer details will be stored separately from payment information. Transactions are processed securely through third-party payment gateways. Please review our Privacy Policy for more details on data protection.

8. No Unlawful or Prohibited Use By using this website, you warrant that you will not engage in any unlawful activity or violate these Terms and Conditions. Xidulu reserves the right to refuse or cancel access to its services without notice.

9. Reservation Guarantees, Deposits, and Payments

  • The credit card is debited for the full stay at the time of reservation.
  • Online bookings require 100% pre-payment to be secured.
  • Additional charges for services not included in the initial booking will be billed separately.
  • Payments must clear in the property’s bank account before arrival.

10. Lodge cancellation policy:

  • 60-30 days before arrival: 50% cancellation fee
  • 29-15 days before arrival: 75% cancellation fee
  • 14-0 days before arrival / No Show: 100% cancellation fee

The guest is responsible for managing their reservation. Failure to cancel a booking may result in cancellation fees being applied.

11. No Show Policy For both peak and off-peak seasons, a no-show will result in a 100% charge for the full stay.

12. Payment Methods We accept Visa, MasterCard, and American Express, as well as bank transfers. Bank details will be provided upon request.

13. Governing Law These Terms and Conditions are governed by the laws of [Jurisdiction]. Any disputes will be resolved in the courts of [Jurisdiction].

14. Changes to Terms Xidulu reserves the right to modify these Terms and Conditions at any time without notice. Changes will take effect upon posting on this website.

15. Contact Information For inquiries, please contact us at reservations@nightjartourism.co.za